Privacy Policy

1. Information We Collect

We may collect information you choose to provide, including your name, email address, phone number, business name, website, service interests, project details, audit responses, form submissions, messages, and any other information you send to us.

If you interact with our website assistant, lead assistant, audit tool, custom app, or automated systems, we may collect the messages, responses, contact details, and business information you provide during that interaction.

We may also collect basic technical information such as your IP address, browser type, device information, pages visited, referring website, approximate location, and website activity. This helps us operate, secure, and improve our website and systems.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests
• Provide free audits, recommendations, and project estimates
• Build, manage, and support websites, AI systems, automations, custom apps, and business workflows
• Operate website assistants, lead capture tools, forms, and follow-up systems
• Send service-related emails, notifications, summaries, and updates
• Improve our website, services, customer experience, and internal systems
• Monitor for spam, abuse, security issues, or unauthorized activity
• Maintain business records and comply with legal obligations

We do not sell your personal information.

3. AI Systems and Automated Tools

AJC Business Systems uses AI and automation tools to support services such as website assistants, audit summaries, lead capture, follow-up systems, customer workflows, and custom app features.

Information you submit through our website, audit tool, forms, lead assistants, custom apps, or client systems may be processed by AI or automation tools to generate responses, summaries, recommendations, routing, or workflow actions.

Please do not submit sensitive personal information unless it is necessary for the service you are requesting.

4. Custom Apps and Client Systems

When we build custom apps, automations, AI assistants, or web systems for clients, those systems may collect, process, or store information from the client, their staff, customers, leads, or website visitors.

In those cases, AJC Business Systems may process information on behalf of the client to provide setup, support, maintenance, monitoring, troubleshooting, and system improvements. The client is responsible for how they use the system and for providing any required privacy notices to their own customers or users.

5. How We Share Information

We may share information with trusted service providers that help us operate our business and deliver our services. These may include providers for website hosting, email delivery, SMS notifications, analytics, payment processing, databases, security monitoring, scheduling, AI processing, automation tools, and customer support.

We only share information as needed to provide services, operate systems, process requests, maintain security, or comply with legal requirements.

We may also disclose information if required by law, legal process, government request, or to protect our rights, users, clients, systems, or business.

6. Payments

If you purchase services from us, payment information may be processed by third-party payment providers. We do not intentionally store full credit card numbers on our own systems.

Payment providers may collect and process payment details according to their own privacy policies and terms.

7. Emails, Calls, and Text Messages

If you contact us, submit a form, request an audit, or become a client, we may use your email address or phone number to respond, send project updates, provide support, follow up on service requests, or send business-related communications.

If text messaging is used, message and data rates may apply. You may opt out of text messages by replying STOP, when applicable.

You can unsubscribe from marketing emails or ask us to stop contacting you at any time.

8. Cookies and Website Tracking

Our website may use cookies, analytics, or similar technologies to understand website traffic, improve performance, remember preferences, and help us improve our services.

You can adjust your browser settings to block or delete cookies, but some website features may not work properly without them.

9. Data Security

We take reasonable steps to protect information from unauthorized access, misuse, loss, or disclosure. This may include secure tools, access controls, monitoring, and system safeguards.

However, no website, app, AI system, or online service can guarantee complete security. You use our website and services with that understanding.

10. Data Retention

We keep information for as long as reasonably needed to provide services, support clients, maintain records, improve systems, resolve disputes, enforce agreements, and comply with legal obligations.

We may delete or anonymize information when it is no longer needed.

11. Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to legal, security, and business record requirements.

You may also ask us to stop sending non-essential communications.

12. Third-Party Links and Services

Our website, apps, or systems may link to third-party websites, tools, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party services.

You should review the privacy policies of any third-party services you use.

13. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page.

For questions about this Privacy Policy, please use the contact information listed in the footer of this website.